Gold Double Necklace Set | Stainless Steel & Alloy

Sterling Silver

• Store in an airtight bag or jewellery box to prevent tarnishing

• Clean with a soft silver polishing cloth

• Avoid contact with water, perfume, lotions, and household chemicals

• Remove before swimming, showering, or exercising

Stainless Steel

• Highly resistant to tarnish and water — great for everyday wear

• Clean with a soft damp cloth and dry thoroughly

• Avoid harsh chemicals and abrasive materials

Metal Alloy

• Keep dry and away from moisture

• Avoid prolonged exposure to sweat, perfume, or cleaning products

• Clean gently with a dry soft cloth

• Not recommended for wearing in water

General Jewellery Care Tips

• Store pieces separately to avoid scratching

• Remove jewellery before bed, sports, or household tasks

• Apply perfume and lotions before putting on jewellery, not after

• Regular gentle cleaning will maintain shine and longevity

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at sarah@majesticgemsbysarah.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sarah@majesticgemsbysarah.com.

Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Post same day if purchased before 2pm business working day, i do not post sundays unless paid for.

Delivery timeframes

• Standard and express options with estimated delivery times (e.g. 3–5 working days standard, 1–2 express)

• Separate timelines for UK vs international orders if you ship abroad

Shipping costs

• Your rates (flat rate, free over a threshold, or carrier-calculated)

• Any free shipping thresholds (e.g. "Free UK delivery on orders over £50")

Processing time

• How long before an order is dispatched (e.g. 1–2 business days)

• Any delays around busy periods like Christmas

Carriers used

• Which couriers you use (Royal Mail, DPD, etc.)

• Whether tracking is provided and how customers access it

Packaging

• Worth mentioning gift-ready or secure packaging for jewellery — it builds trust and sets expectations

Lost or delayed orders

• What customers should do if their order doesn't arrive

• Your process for investigating and resolving issues